Help › For Operators
Everything you need to manage your fitness studio on Gymalia — from your first claim to Pro features.
Search for your studio via the search or browse by city under Cities. If your studio isn't listed yet, add it via the «Suggest a gym» button in the top right.
On your studio's detail page, click «Is this your gym?». You'll be asked to provide a business email address (ideally one that matches your studio website's domain).
You'll receive a confirmation email within minutes. Click the link and you'll land directly in the Owner Dashboard. If you don't see the email, check your spam folder.
After confirmation you can log in any time at gymalia.com/en/owner. Your studio is yours and all listed data is editable.
You can upload studio photos in the Owner Dashboard. Limits per plan:
The Owner Dashboard shows all reviews of your studio. Click «Reply» beneath a review to write a public response. The reply appears directly under the review and is visible to all visitors.
If a review violates our guidelines, you can report it via the «Report» button. Our team manually reviews each report within 48 hours.
Ask satisfied regulars in person at the studio or via email. Studios with ≥10 reviews appear more prominently in search results.
Pro customers get a weekly email report every Monday morning with the most important numbers from the last 7 days. No login needed.
In the Analytics section, Pro customers find an «Export CSV» button. It downloads a daily breakdown of the last 365 days as CSV — perfect for your own analysis or reports to management.
Once you've claimed your studio, you can manage your profile, reply to reviews, upload up to 5 photos and display your website link prominently.
For studios that want to grow. Additionally:
For chains and ambitious studios. Additionally:
Pro pays off from 3 locations — cheaper than 3× Premium.
In the Owner Dashboard click «Upgrade to Premium» or «Upgrade to Pro». You'll be redirected to Stripe and can pay by credit card or Twint. The subscription is active immediately.
Active subscribers find a «Manage subscription» link in the dashboard. It opens the Stripe customer portal where you can change payment method, view invoices or cancel. On cancellation the subscription stays active until the end of the paid period.
Pro customers can manage any number of studios with the same login. Each studio keeps its own reviews, photos, analytics and profile data — you switch between them via the dropdown in the dashboard.
Multi-location only works if your account is on Pro. The Pro license covers all your locations — you don't pay per studio.
Pro studios can display a prominent button on their detail page that takes users directly to a custom action — typically «Book a trial», «Schedule a tour» or «Start membership».
Immediately after email confirmation. No manual review process needed.
You can reset your studio to «Basic» status at any time — owner data is removed but the studio stays listed with publicly scraped data. Complete removal only on request to contact@gymalia.com.
With Pro: yes, unlimited with one login. With Free or Premium: one studio per account.
If you cancel your Premium/Pro subscription, your studio falls back to «Claimed» status — your profile remains, but Premium features (Featured Badge, extended analytics, CSV export, custom CTA) are deactivated. Your data stays and you can re-upgrade any time.
No. We don't sell data. See our Privacy Policy for details.
We use heuristics (email verification, IP throttling, language pattern analysis) to detect fake reviews. Suspicious reviews are manually reviewed. Owners can report suspicious reviews any time.
